What are the hospital/surgery waiting lists?
The patient who, on the day of reporting, cannot obtain a specialist service under outpatient health care /health care benefits in a hospital, is put on the waiting list by the provider:
- when entering the patient's data on the waiting list and providing him or her with a written information in this respect about the set date, the clinic /hospital undertakes to grant a specific service;
- the patient may not sign up on several lists at the same time for the same advice or treatment – one referral allows to sign up on one waiting list with one provider;
- the following medical criteria govern the order of the admission of patients, except for the patients in emergency conditions:
- "emergency case" - if it is necessary to provide an urgent service owing to the dynamics of the disease process and the possibility of sudden health condition deterioration or a significant reduction of the chance to recover;
- "stable case" when the patient can wait for the health service;
- in the event of the patient's health condition deterioration, indicating the need for a service earlier than agreed – the patient informs the provider about this fact, in order to assess medical indications for an earlier service.
- in the event when it is impossible to observe the date of a specialist's advice or admission to hospital designated for the patient – health care centre is obliged to inform the patient about the changed date of service and its reasons in every possible way.
In the Provincial Branch of the National Health Fund in Lublin information regarding the average time of waiting for health care services entitled "The Waiting List" are available on the web site: www.nfz-lublin.pl in the Search engine "The Waiting List". It can also be obtained by phone: (081) 194-88.
