When can I withdraw from a contract concluded at a distance?

If we bought a product or ordered a service at a distance (e.g.: by the Internet, with the use of a form from a newspaper or supplied by a courier), we can terminate the agreement without providing any particular reason within 10 days upon receipt (in case of sales), or conclusion of the agreement (in case of services). NOTE: If we accept offered service within this time, we cannot use this right.

When an entrepreneur, at the time of submission of an offer, failed to provide relevant information, in particular failed to indicate his or her basic identification data, failed to define all significant provisions of the agreement and did not inform us about the right for termination, then the term indicated above is prolonged to 3 months, and it is counted from the same dates as indicated above. If, however, an entrepreneur fulfills all the above obligations within this time, the termination date shall be shortened to 10 days from this moment.